Boy Praying at the Cross Musical

  • $35.99

Customer Reviews

Based on 1 review
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J
Judy Hansen
Boy praying

I ordered online 3 items the boy praying was delivered with a scratch on it. Your store open in benicia I went to shop and inform the lady about the item boy praying was scratched. I proceeded to shop and bought $250 worth of merchandise. She told me I would need the receipt or I would need to talk to the manager or owner. Wow I really felt like not a valued customer!!! I do a lot of shopping at Hallmark especially in pleasant Hill I will continue to do my business there. Thank you so much and have a blessed day

Hi Judy,
Thank you for your review. We are sorry that you are not happy with the order and the store employees. You placed the order on Saturday, 5/9 and it was packed right away and delivered to you on Wednedsay, 5/13. Please do communicate any problem with web orders thru the website as the store employees do not know about your web order. You are a valued customer and we appreciate comments and will strive to improve. Thank you shopping local and supporting small businesses. We hope you enjoy the items you received as they are unique (not available at the Pleasant Hill store) and carefully curated by our buyers. May the Lord bless you and be with you always!

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Customer Reviews

Based on 1 review
100%
(1)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
J
Judy Hansen
Boy praying

I ordered online 3 items the boy praying was delivered with a scratch on it. Your store open in benicia I went to shop and inform the lady about the item boy praying was scratched. I proceeded to shop and bought $250 worth of merchandise. She told me I would need the receipt or I would need to talk to the manager or owner. Wow I really felt like not a valued customer!!! I do a lot of shopping at Hallmark especially in pleasant Hill I will continue to do my business there. Thank you so much and have a blessed day

Hi Judy,
Thank you for your review. We are sorry that you are not happy with the order and the store employees. You placed the order on Saturday, 5/9 and it was packed right away and delivered to you on Wednedsay, 5/13. Please do communicate any problem with web orders thru the website as the store employees do not know about your web order. You are a valued customer and we appreciate comments and will strive to improve. Thank you shopping local and supporting small businesses. We hope you enjoy the items you received as they are unique (not available at the Pleasant Hill store) and carefully curated by our buyers. May the Lord bless you and be with you always!